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Client Support Intern

Signature Olfactive by TSMC’s vision is to enrich the brand experience by considering our senses. Today, we mostly focus on providing olfactive marketing solutions. Rooted in the healthcare sector (hospitals, clinics, nursing, care homes), we are recognized specialist in affective and emotional memory stimulation through olfaction. 

Signature Olfactive by TSMC develops, manufactures and markets innovative, easy-to-use, affordable, friendly and emotionally impactful solutions internationally.

Since the TSMC’s acquisition of Signature Olfactive, we have just relaunched the productions and have gotten back in contact with our top suppliers. Having said that, we need a dedicated, hard-working and dynamic intern who is ready to make a big and positive difference in the redevelopment of the company. The internship will be in Brussels at our headquarter. 

Your Responsibilities:

  • Respond to client queries in a timely and accurate manner, via phone or email
  • Manage clients, by starting with identifying their needs, helping them, and following up with them
  • Constantly update the CRM regarding our clients
  • Conduct benchmarks, gap analysis and competitor analysis
  • Support with general administrative tasks

Your Competences:

  • Must have excellent written and verbal communication
  • Must have strong inter-personal skills
  • Ability to be detail-oriented and an active listener
  • Must have advanced problem-solving skills
  • Ability to multi-task and be organized
  • Must be business-minded and a strategic-thinker 
  • Ability to work under pressure
  • Knowledge on how to properly use Excel and Zoho CRM is a bonus
  • Must speak fluently English
  • French, Dutch and other languages are always a bonus
  • Have an interest in the sensorial and especially olfactive marketing
  • Live with positivity and happiness, because this is what it is all about

We are looking for a full-time dedication and of at least three months. You must be a student and in your last year of Bachelor or Master’s degree in a related field. 

We intend to financially support you for your daily lunch and transportation. 

If you think you identify yourself and are ready for this exciting journey, you can send your cover letter and curriculum vitae at jobs@signatureolfactive.com.

For any questions, you can also call on the +3223151934.

Signature Olfactive is back !

TSMC, over-taker of Signature Olfactive’s assets, technology and expertise, invites you to dive back into the world of sensory with pleasant, reassuring, benevolent, invigorating and energizing atmospheres.

Our manufacturing center is in France just like our fragrances, collaborating with the best laboratories and the biggest noses.

We are present in 5 continents through our network of partners.

The whole team is at your disposal to answer to your requests.

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